---
title: "Fireflies.ai Review (2026) - Ratings, Output Quality & Pricing - AI Software Review"
name: "Fireflies.ai"
slug: "firefliesai"
canonical_url: "https://www.aisoftwarereview.org/reviews/firefliesai/"
category: "AI Note-Taking & Transcription"
category_slug: "ai-note-taking-transcription"
website_url: "https://firefliesai.com"
pricing_model: "Freemium"
starting_price: "Free / $18/seat/mo"
total_score: 8.8
tier: "Great"
ratings:
  output_quality: 8.7
  total_value: 8.9
  feature_depth: 8.9
  ease_of_use: 8.8
last_updated: "2026-03"
---

# Fireflies.ai - AI Software Review & Benchmark

> **AI voice assistant that records, transcribes, and searches all your team's meetings and customer conversations.**

- **Composite Score:** **8.8 / 10** (Great)
- **Category:** [AI Note-Taking & Transcription](https://www.aisoftwarereview.org/categories/ai-note-taking-transcription/)
- **Pricing:** Freemium (Starting at Free / $18/seat/mo)
- **Official Website:** [https://firefliesai.com](https://www.aisoftwarereview.org/r/firefliesai/)
- **Evaluated:** 2026-03 (Independent Review • Zero Pay-to-Play)

---

## Evaluation Scorecard

Our composite ratings weight real-world **Output Quality (35%)** and **Total Value (35%)** above venture hype.

| Evaluation Metric | Weight | Score | Description |
| :--- | :---: | :---: | :--- |
| **Output Quality** | **35%** | **8.7 / 10** | Accuracy, prompt adherence, coherence, and production readiness of outputs |
| **Total Value** | **35%** | **8.9 / 10** | Transparent pricing, unit economics, free tier utility, and ROI |
| **Feature Depth** | **15%** | **8.9 / 10** | Enterprise controls, API ecosystem, integrations, and workflow customization |
| **Ease of Use** | **15%** | **8.8 / 10** | UI responsiveness, onboarding ergonomics, documentation, and user friction |
| **Overall Composite Score** | **100%** | **8.8 / 10** | **Great** |

---

## Verdict & Editorial Summary

The best collaborative meeting intelligence assistant for sales teams, recruiters, and remote companies.

---

## Overview & Field Findings

Fireflies.ai Fred bot joins video meetings and phone calls, generating structured 'Super Summaries' with action items, metrics, and customer sentiment.

---

## Key Features & Capabilities

- Super Summaries categorizing key decisions, next steps, and metrics into structured bullet points
- Smart Search filters allowing you to search past meetings for pricing objections, dates, or tasks
- Direct CRM sync pushing meeting notes into Salesforce, HubSpot, and Slack

---

## Pricing & Commercial Terms

Free plan with 800 minutes storage. Pro is $18/seat/mo ($10/mo annual) with unlimited transcription and AI summaries.


### Pricing Plans Breakdown

| Plan Name | Price | Billing Cycle | Highlights |
| :--- | :--- | :--- | :--- |
| **Free** | $0 | forever | Unlimited transcription; 800 mins storage; Basic search |
| **Pro** | $18/seat/mo | monthly | Unlimited storage; AI Super Summaries; Smart Search filters; Download audio |


---

## Pros & Cons

### Strengths
- **+** Super Summaries are exceptionally well structured
- **+** Deep CRM and Slack integration
- **+** Unbelievable value on annual pricing ($10/mo)

### Trade-offs & Limitations
- **-** Requires bot joining permissions on corporate Zoom accounts

---

## Deployment Recommendations

### Ideal For
- Sales teams, recruiters, remote engineering managers, and agencies

### Not Recommended For
- In-person acoustic audio without laptop access

---

*Published by AI Software Review ([www.aisoftwarereview.org](https://www.aisoftwarereview.org/)). All ratings are determined by standardized prompt testing without commercial compensation or pay-to-play sponsorships.*